Champlain believes that claims handling is key to the success of any insurer. A key component of our Company’s business philosophy is an integrated underwriting and risk management process that takes advantage of a continuous feedback loop between claims and underwriting.
Through a service agreement with affiliate West Congress Risk Services, Champlain draws from a specialized and deeply experienced claims staff, sophisticated data capture systems and processes and hands on expertise in managing Champlain’s select business. While claims are being handled by West Congress Risk Services, oversight and reviews are controlled by Champlain executive management.
Monitoring and information sharing regarding individual claims, legal developments impacting coverage and interpretation of forms; data collection and analysis regarding claim attributes and outcomes.
Claims Function: Core Principles
Claim Department Differentiation
Contact our Claims Department
Submit the form with your message regarding your claim and a representative from Champlain will be in touch.
Or by phone:
Toll Free: 1.833.630.0012